What are the different modes of payment available?
You can use any one of the following payment methods:
What is Questions & Answers?
Questions & Answers lets you post your queries or answer others' queries on the website.
Visit the item's information page and click on 'Have A Question?'
Ask your question and submit
You can also browse the existing questions and answers.
About the Video
If video packaging is required, please purchase the video packaging package service.
I have received a call/SMS/email asking for money
Beware: We NEVER request our customers for unsolicited financial information or advance payments in exchange of rewards. All our offers are available ONLY on our website and app
Please DO NOT respond to any Phone call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Mystifun.
How can l get my orders delivered faster?
Currently, we do not have faster delivery option available. However, we always try to deliver the order on or before the expected delivery date.
Can I club my orders from different sellers to be delivered together?
Sellers could be located in different locations. We want your items to reach you at the earliest, so we ship them separately.
Can I schedule the delivery of my order per my availability?
Yes you can. Our courier will call you when your order is out for delivery. Please let him know if you wish to reschedule.
What happens to undelivered orders?
We attempt delivery many times. If undelivered, we will initiate refund.
Can I cancel my replacement request?
No problem. If you change your mind, you can refuse the pickup of your item.