How can I check my order status?
You can check the status of your order by clicking "Track Order" below.
How can I return/replace an item?
Click on "Return/Replace" below and select the reason to initiate return or replacement of your item. Our courier partner will pick it up from your place. Do keep the product tags and packaging intact.
Consumers are allowed to apply for a return or exchange within 14 days (14 days or more) after receipt.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
When can l expect refund for my returned item?
Once we receive the original item, we will do quality check within 2 days and initiate refund.
- For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 7 to 10 business days to credit this amount.
- For cash on delivery orders, it will be credited to your bank account through a NEFT transfer within 2 hours.
We will also keep you updated on email and SMS.